1. Introduction

Reelbik ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and website at https://reelbik.com (the "Website"), collectively the "Services".

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide Directly

Account Information: When you create an account, we collect your name, email address, phone number (optional), username, password (hashed), and profile information such as bio, profile photo, and date of birth.
Profile Content: Photos, videos, and other media you upload to your profile or posts.
Job-Related Information: If you post or apply for jobs, we collect work history, education, skills, resume/CV, and application details.
Communications: Messages you send through chat, comments on posts, and any correspondence with our support team.

2.2 Information Collected Automatically

Device Information: Device model, operating system, unique device identifiers, mobile network information, and IP address.
Usage Data: Videos watched, liked, shared, and saved; time spent on content; search queries; feature interactions; and app performance data.
Location Data: With your explicit permission, we may collect precise or approximate location data to enable features like "Connect Nearby" and location-based content recommendations. You can disable this in your device settings at any time.
Log Data: Server logs including IP address, browser type, pages visited, referral source, and timestamps.
Cookies and Similar Technologies: We use cookies, local storage, and similar technologies to authenticate users, remember preferences, analyze usage, and improve security. See our Cookie Policy section below.

2.3 Information from Third Parties

Social Login: If you sign up using Google, Apple, or other OAuth providers, we receive your name, email, and profile picture from that provider (subject to their privacy policies and your permissions).
Analytics Providers: Aggregated, anonymized data from analytics services to understand usage patterns.

3. How We Use Your Information

Provide and Maintain Services: To create accounts, deliver content, enable messaging, process job applications, and operate all platform features.
Personalize Experience: To recommend videos, jobs, connections, and content based on your interests, activity, and (if enabled) location.
Safety and Security: To detect and prevent fraud, spam, abuse, and illegal activity; enforce our Terms of Service and Community Guidelines; and protect user safety.
Communications: To send service-related notifications (account updates, security alerts), marketing emails (with your consent), and push notifications (with your permission).
Analytics and Improvement: To analyze usage trends, measure feature effectiveness, and improve our Services.
Legal Compliance: To comply with applicable laws, regulations, and legal processes; respond to lawful requests from authorities.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Other Users: Your public profile (username, name, bio, avatar, public posts) is visible to other users. Content you post publicly can be viewed, shared, and interacted with by anyone on the platform.
Service Providers: We engage trusted third-party providers for hosting, analytics, push notifications, email delivery, payment processing, content moderation, and customer support. These providers only access data needed to perform their functions and are bound by confidentiality obligations.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the business.
Legal Requirements: We may disclose information when required by law, court order, or governmental request; to enforce our Terms; to protect rights, property, or safety of Reelbik, our users, or the public.
Aggregated/Anonymized Data: We may share anonymized, aggregated statistics about platform usage with partners or publicly. This data cannot identify you individually.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. After account deletion, we typically delete or anonymize your data within 30 days, except where we are required to retain certain data for legal, security, or fraud prevention purposes (e.g., transaction records, abuse logs).

6. Data Security

We implement industry-standard security measures to protect your information:

Encryption in transit (TLS 1.2+) and at rest (AES-256)
Secure authentication with bcrypt password hashing
Regular security audits and penetration testing
Access controls and principle of least privilege
Incident response procedures and breach notification processes

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure (Right to be Forgotten): Request deletion of your account and personal data, subject to legal exceptions.
Restriction of Processing: Request limitation of how we process your data.
Data Portability: Receive your data in a structured, commonly used format.
Objection: Object to processing for direct marketing or legitimate interests.
Withdraw Consent: Withdraw consent for processing where consent is the legal basis (e.g., marketing emails, location access, push notifications).

To exercise these rights, contact us at privacy@reelbik.com or use the account settings in the App. We will respond within 30 days (or as required by applicable law).

8. Children's Privacy

Our Services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at privacy@reelbik.com and we will take steps to delete it.

9. International Data Transfers

Reelbik is headquartered in India. Your information may be transferred to and processed in countries other than your own, including the United States and Singapore, where our service providers operate. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place for cross-border transfers.

10. Cookies and Tracking Technologies

We use the following categories of cookies:

Essential: Required for authentication, security, and core functionality. Cannot be disabled.
Performance/Analytics: Help us understand how users interact with the Services (e.g., Google Analytics, Firebase Analytics).
Functional: Remember preferences like language, theme, and notification settings.
Marketing: Used to deliver relevant ads and measure campaign effectiveness (with your consent).

You can manage cookie preferences through your browser settings. Disabling essential cookies may break core functionality.

11. Third-Party Links

Our Services may contain links to third-party websites or services (e.g., job application links, social media). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated "Last updated" date, and/or via in-app notification or email. Your continued use of the Services after changes constitutes acceptance.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Email: privacy@reelbik.com
Data Protection Officer: dpo@reelbik.com
Postal Address: Reelbik Technologies Pvt. Ltd., [Your Registered Address], India